I don’t do it often, because quite frankly, most places I visit put some sort of value on basic customer service - so much so that they will generally go out of their way to make sure that the customer, especially one who is a ‘regular’ (even if not at their location) is treated decently.  

Let me start by saying that overall, my Starbucks experience has generally been a good one. I mean, on occasion, I’ve walked into a store and got that ‘laid back we’re better than you are’ vibe…but it’s a coffee house, so I let it go. However, my experience yesterday was less than exciting…and in the end, I dropped my full drink in the trash can as I walked out, because the stupidness of the service and the taste (ugh!) of the drink. 

I walk in…I place my order. It should be clear to the guy at the register that I am a regular…I order a double shot no classic sub white mocha breve…pay then go sit and wait. 

And wait.

Some random ex-employee walked in and everyone was hugging and chatting with her…

I continue to wait…

Finally, I get called up for my drink…and my Venti drink is just a bit over half full. Maybe 3/4, but that’s really pushing it. The rest of the cup is filled with foam…this drink doesn’t call for foam.

I inquire. 

“Well, it’s the foam” the snotty lady says.

I said, “Yes, I know White Mocha is foamy, I order this drink every day, I’ve never been served one with so much foam that it’s only half full!”

“Well, we can add more half and half to it!”

I ORDERED A STARBUCKS DOUBLE SHOT NOT A GLASS OF MILK!

I open the straw, put it in the top, at this point assuming that I’ve lost the battle with the Coffee Nazi, take a sip and HOLE LEE COW! Where is all the White Mocha that’s causing this foam!? *Sigh*

Not wishing to get into it over their stupidity and/or interrupt the reunion of the current employees with the former employee, I turn to the door, drop my drink in the trash can and walk out.

I have never been so irritated in all of my life. 

So, that’s all. I just needed to get that off my chest. It was really pissing me off and I hate hate hate when stuff like this gets under my skin. 

Ok, back to your regularly scheduled Sunday.

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